
WHATSAPP STATEMENT
Agreement
1) This is a group for members of the Devon Mansions and Harland House Tenants and Residents Association (TRA). We are a voluntary, inclusive and friendly organisation, formed by residents and leaseholder a like. We expect our members to always behave in an appropriate way. We remind everyone that we have a code of conduct including anti-bullying and disciplinary policies. All communication via the WhatsApp Community and Groups is subject to these policies, and any misconduct will be dealt with appropriately. We will operate zero tolerance to inappropriate, harassing, discriminatory and bullying behaviour.
2) This group is intended as a convenient way to share information with members and for members to communicate easily with each other regarding support group matters.
3) This group has been set up as a means of informal communication amongst members, however the following ought to be adhered to:
a. The group is not to be used to discuss non-support group related issues.
b. Participation is not obligatory and if you join, you have the option of leaving.
c. Remember to be considerate, respectful to others and to use appropriate language
d. Please refrain from commenting or sharing content that could be interpreted as
inappropriate, upsetting or offensive.
e. Any opinions expressed are the opinions of individual members. Group
administrators are not responsible for any comments posted by individual members
of the group.
f. In the event that there is a breach of the agreement, the group administrator reserves
the right to remove members from the group.
g. Respect everyone’s privacy. Everyone who would like to join must consent prior to
being added to the WhatsApp Group, as member’s mobile telephone numbers will be
visible to all within the group.
h. By participating in this WhatsApp Group, you agree to these group rules.
No one should use the Community or Groups for personal gain or for soliciting other members. If any member feels that the behaviour of someone is inappropriate, then we would encourage them to take a screenshot of the behaviour and share it with the TRA on email, using the words “Welfare” and/or “Community” in the subject line, directed to contact@DMTRA.co.uk
Nobody should feel it appropriate to contact anyone else directly or privately unless that is clearly asked for and relevant to the ongoing running of the club’s activities. It is unnecessary to save people’s mobile numbers to your own device, and they should also not be distributed to any third parties.
Any misconduct in the WhatsApp community or groups will be dealt with swiftly and appropriately by the relevant WhatsApp group administrator, who will escalate for committee attention if required.
Communications in each WhatsApp group should be limited to the topic of that group. If it is felt that a group is missing or needed, then a request for a new separate group can be made. This can be done within the community itself, and it will be reviewed by the moderators.
In signing up to the T&RA WhatsApp Community you agree to share your personal data with WhatsApp (please see their privacy terms here) and the club, including your name and mobile number.
The T&RA will only use your personal data for the purpose of administering this Community. You should be aware that your personal data [ie your name and phone number] will be viewably by other What’sApp group participants and, for the purposes of managing the club’s WhatsApp Community, all the Community Adminstrators will have visibility of the phone numbers of all Community participants on their devices.
The Devon Mansions and Harland House Tenants and Residents Association privacy statement can be found at www.dmtra.co.uk/privacy